Shipping Information

If your order contains both 'pre-order' items and 'stocked items' we will hold all items until any 'pre-ordered' items have arrived, and then we will ship your order to you.

For the purpose of this policy the term 'pre-order' relates to an item that is listed on our website that has a release date that is listed as a date in the future. The term 'stocked item' refers to any item that we currently have listed on our website as 'Available Now' and does not have a release date listed that is in the future. 

All items on our website are available to be purchased and shipped at an extra cost to you. We endeavor to dispatch all orders as quick as possible and use Australia Post to ship all items. Delivery can take 3 - 10 business days, however there are occasionally delays and this may take longer, especially during peak periods. We also offer a free pickup service for those in the Canberra area, see pickup information for details. 

If your order contains several items the cost of shipping all of these items in the same shipment will be calculated upon checkout.

If you want to order both 'stocked items' and 'pre-order' items but do not wish to wait for any 'pre-ordered' items to arrive, then we advise putting through separate orders.

If you use an Australia Post locker as your shipping address, note that as per the Australia Post post website, items must be collected from the locker within 2 business days to avoid being returned to sender. Any parcels returned to sender will need to re-pay shipping to get it re-sent.